Executive profile
Marc Andreu Guerao
Operations Director · Multi-site networks · P&L · Post-acquisition integration
Fourteen years leading multi-site operations with full responsibility for the profit and loss account, across veterinary care, dental clinics and large-format retail.
I currently lead IVC Evidensia's network of 25 veterinary centres in Catalonia, with a €17M P&L and 30 direct reports. Earlier roles carried P&L of up to €35M and teams of up to 250 people.
My ground is the network that grows: integrating acquired sites, standardising processes across heterogeneous locations, and turning a collection of centres into a single operation with one standard.
Degree in Economics and a master's in Accounting and Financial Management. I read a P&L rather than merely reporting it.
Experience
Operations Director — Catalonia
IVC Evidensia · European leader in veterinary care · July 2025 – present
25 sites · €17M P&L · 30 direct reports
- Full P&L ownership of the group's 25 veterinary centres in Catalonia: revenue, margin, staff cost, procurement and site-level profitability.
- Leadership of 30 direct reports across site managers and the central operations team, and through them the clinical and front-of-house teams of the whole network.
- Operational integration of 4 acquired sites (Igualada, Gavà, Rubí and Vilafranca del Penedès): processes, systems, clinical protocols, pricing policy and service standards.
- Definition of the operational and commercial dashboard by site, driving efficiency and profitable growth through scheduling and capacity optimisation, headcount sizing, procurement control and service-mix improvement.
Area Manager — Catalonia and Aragon
Adeslas Dental, S.A.U. · Mutua Madrileña Group · November 2021 – June 2025
15 clinics · €10M P&L · 180 people
- Operational leadership of a network of 15 dental clinics across Catalonia and Aragon with full ownership of a €10M P&L.
- Leadership of 180 people across clinical, dental and administrative staff, through each site manager.
- Definition and tracking of financial and commercial targets by clinic: production, treatment-plan acceptance, first-visit conversion, average ticket and schedule utilisation.
- Roll-out of common operating procedures, change management, and assurance of clinical quality and regulatory compliance.
Hypermarket and Shopping Centre Director — Mallorca and Catalonia
Carrefour, S.A. · February 2017 – November 2021
€35M revenue · 250 people · 12 middle managers
- End-to-end management of a €35M hypermarket and shopping centre with 250 people and 12 middle managers, with complete P&L responsibility: sales, margin, staff cost and profitability.
- Design and roll-out of the site's e-commerce operation, reaching an average of 250 online orders per day.
- Management of operations, logistics, inventory, shrinkage and site finance, plus the relationship with shopping-centre tenants.
- Supplier negotiation, promotional planning and range management to improve margin.
- Accountable for customer experience, regulatory compliance and occupational health and safety.
Operations Manager — Barcelona and Madrid
Carrefour, S.A. · April 2015 – February 2017
- Coordination of the hypermarket's daily operations and leadership of the operational teams.
- Inventory control and shrinkage reduction; optimisation of stock rotation and shop-floor space.
- Preparation and control of the site's annual budget, and supplier negotiation.
Commercial Manager — Madrid
Carrefour, S.A. · March 2012 – April 2015
- Design and execution of commercial strategies to grow sales and profitability.
- Data and market-trend analysis; promotional and commercial event planning.
- Visual merchandising coordination and inventory management.
Core competencies
- Multi-site operations leadership
- P&L ownership and profitability
- Post-acquisition integration
- Network expansion and new openings
- Budgeting, cost control and EBITDA
- KPIs and management dashboards
- Team leadership and development
- Process standardisation and SOPs
- Organisational change management
- Supplier negotiation and management
- Customer experience and quality
- E-commerce and digitalisation
Target roles
- National Operations Director
- Head of Operations
- Regional Operations Director
- General Manager / Business Unit Director
Availability
- National travel
- Regular travel to Madrid
- On-site · Hybrid · Remote
- National or international remit
Languages
- Spanish
- Native
- Catalan
- Native
- English
- B2 · Professional